Organizational culture refers to a system which communicates appropriate and inappropriate behavior to people through shared assumptions, values, and beliefs.
Through values and beliefs adopted by the organization via the operation of its business, the strength and weaknesses of an organization can be easily determined. Organizational culture has a great influence on the employees’ behavior as well as organizational performance. For instance, a company culture whose values emphasized innovatively will give rooms for creativity and new ideas; this may put the company ahead of its competitors with new products, inventions, and services, giving them an adage in the market. Also, such a company will have high skills employees and expertise making it possible to generate quick solutions to meet customers’ satisfaction and rendering quality and unique services. A company whose culture values innovation will likely have more committed employees because an employee who feels valued and important knowing that his/ her initiative count in the organization may tend to give his/her best to retain value in such an organization.
Organizational culture refers to a system that communicates the appropriate and inappropriate behavior of the organization to its employees. Organizational culture is also an effective control mechanism that an organization uses to control and manage employee behavior. Organizational cultures also show the strength of a company which may either be asset or liability to the company
Mission statement: Reflect on the organizational values and purpose, it does also reflect on what the organization stands for or who the company want to be as opposed to who they are
Rituals: Refers to a continuous practicing (activities) which has significant meaning to the organization in which the company actively practices on a regular or monthly basis or at a set time chosen by the company
Rules and Policies: Refers to the binding decision which may involve rewards and punishment, enacted by the organization to regulates activities of the employee in the workplace
Physical Layout: An organization layout such as building, employee office settings, and other workplace tell much about the organization’s culture
Stories: Stories making up the organization tell more about the organization culture, the stories always point out why they are doing what they are doing, especially the driven passion to their existence and operations
Language: Each organization has means of coding information to none members of the organization this they do by coding important information known only by members of the organization in the form of jargon.
I once worked with an organization whose mission statement is to speak up for the voiceless and ensure the equal right of her members. The organization also stands for justice, advocating for humanity. The organization ensures that the mission statement affects employee behavior daily in the workplace. In achieving this, the organization creates a partnership among employees with a charge responsibility for accountability of one another, this was also extended to its customers as well
Stories: At the first encounter with the company, either for an interview or for service, there is always a briefs (stories) to its customers regarding the organization history, this the organization deliver either through face to face encounter or through their catalog which is freely given to their employees and customers
Language: The organization have a language that has a lot of meaning to its employees and customers such as “an injustice to one, is an injustice to others”
Physical layout: On the values and beliefs of the organization, what they stand for is well communicated in their structure and setting of the organization’s environment, for example: at the front of the company there is an erected monument signifying standing for justice.
Rules and policies: There are several rules and policies as enacted by the organization in line and guide of what they stand for, one of those rules says, “he that seeks equity must come with clean hands” and the rules apply to all including their customers
Rituals: The organization set aside a day on monthly basis to interact with their employees and customers in regards to their services, also to enable them to check if the organization is still in line with its mission statement